1. Interpretation & General
1.1 In these conditions: "Contract" means the contract for the provision of Services that shall be governed by these conditions; "Services" means the services to be provided by Chloe and Friends to or for you; "Products" means the products such educational toys, purchased through Chloe and Friends.
1.2 Chloe and Friends shall be entitled to alter and vary these conditions from time to time on reasonable written notice to you without any liability to you.
2. Supply of the Products
2.1 Chloe and Friends shall provide the Products to you subject to these Conditions or such other conditions as may be agreed in writing between Chloe and Friends and you.
2.2 Generally, Chloe and Friends Products require 24 hours notice.  Chloe and Friends reserves the right to substitute products with other products of the same value due to unavailability.  Product delivery is only guaraanteed if payment is received 24 hours in advance.
2.3 For Products, we are happy to accomodate requests for charges or cancellations as long as we receive them before the order has been prepared for delivery.  24 hours advance notice is necessary to assure a cancellation.  An administration charge of S$10.00 is applicable with each change and/or cancellation.
2.4 Product delivery cannot be guaranteed on Sundays and on public holidays.
2.5 Product delivery is available to all locations in Singapore except to BBQ pits & the surrounding islands.
3. Charges
3.1 Subject to any special terms agreed, you shall pay Chloe and Friends the charge and any additional sums agreed between Chloe and Friends and yourself for the provision of the Products.
3.2 Chloe and Friends shall be entitled to vary the charges from time to time on written notice to you.
3.3 Chloe and Friends accepts payment by inter-bank transfer or cheque.
For Product payment via inter-bank transfer, please allow at least 24 hours notice prior to delivery.
For payment via cheque, please allow 5 days notice from date of mailing prior to delivery.
3.4 Payment in full must be made before any reservation will be fulfilled. Late payments may result in Chloe and Friends being unable to provide Products requested by you.
3.5 Additional services or item(s) ordered by you, which is not part of the agreement with Chloe and Friends, is directly payable by yourself.
3.6 Product prices may not be applicable for special occasions such as Valentine's day, Mother's Day and Christmas.
It is advisable to place your orders as early as possible for these special occasions.
4. Liability
4.1 Chloe and Friends shall not be liable for any loss, cost, expense or damage of any nature (whether direct or indirect) resulting from the supply of Products to you by our merchants.
4.2 Chloe and Friends assures you that we will use all our reasonable endeavours to provide our Products with reasonable care and skill in accordance to your requests and instructions from time to time. We do not give any warranty, guarantee, representation or other terms as to the quality, fitness for purpose or otherwise of the Products or Event Services. You shall liase directly with our merchants concerning compensation for any loss or damage suffered.
4.3 Chloe and Friends shall have no liability to you for any loss, damage, costs, expenses or other claims for compensation arising from incomplete, incorrect or inaccurate requests or instructions supplied by you.
4.4 Chloe and Friends shall not be deemed to be in breach of the Contract due to any delay in performing if the delay or failure was due to any cause beyond Chloe and Friendss reasonable control.
5. Disclosure of information
5.1 All information received from you to Chloe and Friends shall remain confidential unless required by law, Chloe and Friends shall not, without your prior written consent, disclose or divulge to any third party any information related to you.
5.2 Unless Chloe and Friends receives notice from you to the contrary, Chloe and Friends may provide to you (by post, telephone or email) information in relation to our services which Chloe and Friends considers maybe of interest to you.
6. General
6.1 Products provided by Chloe and Friends are provided expressly for you and shall not be used for any improper, immoral, unlawful or any other purpose other than that for which you have informed Chloe and Friends at the time of the initial request.  Chloe and Friends reserves the right to reject any of such orders.

 
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